EMERALD WHISPER'S PRIVACY POLICY
We automatically collect certain information about you and your device when you use our Website. For example, your (IP) address, the type of operating system you are using, the type of browser you are using, any website that referred you to the Website, the pages you view on the Website, and the dates and times you access the Website.
The information we collect from you may include your name and email address. By submitting information via a contact form, you may request a personal consultation with one of our Emerald Whisper experts, but your personal information will not be shared with third parties.
TERMS & CONDITIONS
This Internet web site (“Web Site”) is provided by Emerald Whisper ™. And its affiliated companies. Your use of this Web Site is subject to the following terms and conditions (“Terms”). Emerald Whisper ™ may revise these Terms from time to time by updating this posting, with the revised Terms taking effect as of the date of its posting.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this site, you signify your assent to these Terms. If you do not agree to these Terms, you may not use the site.
Use of Materials on this Web Site
Emerald Whisper ™ maintains this Web Site for your personal information and education. You may download one computer copy or print one copy of the material on this Web Site for your own non-commercial, educational, private or domestic use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. You should assume that everything you see or read on the Web Site (such as images, photographs, illustrations, icons, texts, video clips, written and other materials) (“Emerald Whisper ™ owned material”) is protected notably under copyright and trademark legislation and internationally under treaty provisions, unless otherwise noted. You may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, report or otherwise use any of Emerald Whisper ™ material in any way for any public or commercial purpose.
Furthermore, you may not use or display Emerald Whisper ™ material on any other web site or in a networked computer environment for any purpose. If you violate any of these Terms, your permission to use Emerald Whisper ™ material will automatically terminate and you must immediately destroy any copies you have made of Emerald Whisper ™ material. Any unauthorised use of Emerald Whisper ™ material by you may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You may not establish a link to the Emerald Whisper ™ Web Site from a third party site without our prior written permission.
RETURNS & EXCHANGES
At Emeralswhisper.com our top priority is our customer satisfaction. You may return your online order up to 14 days after receipt. Our returns policy covers all items, including those on promotion.
Once we receive your return package, we will register it and notify you by email when the return has been processed.
The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.
SHIPPING POLICIES
All the shipping costs regarding your item will be covered by us. Shipments are insured and tracked by the most reliable shipping companies FedEx/DHL having a delivery time rate between 72 hours during the business days.
Our warehouse and factory is based on Ramat Gan, once an order is placed, our team will start creating the shipping label and you will receive an email notification.
You will receive your order in no more than 2-3 working days, regardless if your are located in Edmonton,Canada or Mumbai, India for example.
The information we collect from you may include your name and email address. By submitting information via a contact form, you may request a personal consultation with one of our Emerald Whisper experts, but your personal information will not be shared with third parties.
Tel: + 972-055-6860496
Tuval 23, Ramat Gan, Israel, 52522 23
Fax to Email: 073-3678410